This book features research presented and discussed during the Research & Innovation Forum (Rii Forum) 2019. As such, this volume offers a unique insight into emerging topics, issues and developments pertinent to the fields of technology, innovation and education and their social impact.  Papers included in this volume apply inter- and multi-disciplinary approaches to query such issues as technology-enhanced teaching and learning, smart cities, information systems, cognitive computing and social networking. What brings these threads of the discussion together is the question of how advances in computer science - which are otherwise largely incomprehensible to researchers from other fields - can be effectively translated and capitalized on so as to make them beneficial for society as a whole. In this context, Rii Forum and Rii Forum proceedings offer an essential venue where diverse stakeholders, including academics, the think tank sector and decision-makers, can engage in a meaningful dialogue with a view to improving the applicability of advances in computer science. In brief, Rii Forum takes the imperative inherent in the 4th industrial revolution seriously, in that it identifies ways of making technology usable and therefore inclusive.